Monthly Archives

September 2022

Speaker Announcement – Fraser King – Vodafone Identity Hub

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We are delighted to announce that Fraser King, Head of Commercial Strategy & Global Business Development for Vodafone Identity Hub, Vodafone Carrier Services, will be joining us as a speaker at Digital Trust World 2022 for the Fraud Management session – Managing Digital Fraud.

Fraser is a founding member of Vodafone’s Big Data and Advanced Analytics business unit and now heads up commercial strategy & business development for Vodafone’s Mobile Identity portfolio globally. Fraser has a 20 year career in Telecoms spanning Product Development, Market Development and Solution Engineering. Fraser thrives on creating solutions and businesses that realise the profound possibilities technology creates to improve human life.

To ensure that you attend this session and benefit from a full day of insight into the latest developments of Digital Trust on November 21 2022 book your ticket today.

Speaker Announcement – Scott Taylor FICO

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The “Managing Digital Fraud” at Digital Trust World 2022 panel is packed full of subject-matter experts and we are delighted to announce that Scott Taylor, Fraud Protection and Compliance Consultant for EMEA at FICO, will be joining us in London on 21 November 2022.

Scott joined FICO in 2018 as Fraud Protection and Compliance Consultant for EMEA and brings with him over 34 years of Financial Services experience, from working at Royal Bank of Scotland (RBS). At RBS, Scott was the Head of Investigations & Support, Fraud & Chargeback Operations where he led over 400 staff across four Operational Centres in the UK & Ireland. He also provided management support for the RBS Fraud & Chargeback Centres India, in Delhi & Chennai. His teams managed all core RBS brands, Investigating & Preventing Fraud while providing a comprehensive service to customers who have been a victim of Fraud or those who have a disputed transaction with Retailers / Merchants. His Law Enforcement Operations responsibility provided Scott with an opportunity to directly support all the UK & Ireland’s Police forces where his teams provided critical information to fight Crime & International terrorism.

Join Scott and the rest of the panel for the “Managing Digital Fraud” session at the City Suite, 8 Fenchurch Place, London EC3 4PB, and book your ticket today.

Speaker Announcement – Dianne Doodnath UK Finance

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We are excited to announce Dianne Doodnath, Principal, Remote Payment Channels at UK Finance as a panelist on the the Fraud Management session – Managing Digital Fraud, at Digital Trust World 2022 on 21 November.

Dianne is a Remote Payment Channels fraud threat lead at UK Finance, working closely with financial institutions, key stakeholders and other sectors to close vulnerabilities beyond the perimeter of the banks. Having worked in fraud prevention for over 17 years, Dianne now primarily engages with companies outside the financial services sector to encourage and foster collaborative initiative to protect mutual customers. Prior to joining UK Finance, Dianne worked in the gambling sector mitigating economic crime and meeting regulatory reporting requirements.

To ensure that you attend this important session on managing digital fraud, book your ticket today.

Speaker / Moderator Announcement – Clare Messenger – JT FPS

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We are delighted to announce that Clare Messenger, Head of Fraud Protection Services at JT International, will be joining us as a speaker and session moderator at Digital Trust World 2022 for the Fraud Management session – Managing Digital Fraud. To ensure that you attend this session and benefit from a full day of insight into the latest developments of Digital Trust on November 21 2022 book your ticket today.

Fraud Management Session Announcement – Managing Digital Fraud

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We are delighted to announce details of Digital Trust World 2022’s Fraud Management session in partnership with JT Fraud Protection Services. Managing Digital Fraud is a 90 minute session moderated by Clare Messenger, Global Head of Fraud Protection Services, JT International, with a panel of fraud experts, Dianne Doodnath, Principal, Remote Payment Channels at UK Finance, Fraser King, Head of Commercial Strategy & Global Business Development, Vodafone Identity Hub, Vodafone Carrier Services, and Scott Taylor, Fraud Protection & Compliance Domain, Consultant, EMEA at FICO.

Session Synopsis

There has been a significant growth in criminals employing social engineering to trick consumers out of their money.

The adoption of a digital-first approach by many consumers since the pandemic brings opportunity, and also brings risk. Criminals are finding increasingly innovative ways to commit fraud and steal people’s identity, personal details and money. In this panel session, industry representatives from the banking and finance sector and from solution providers will discuss the biggest problems facing businesses across all sectors today in the UK. They will review the measures and solutions being implemented to protect consumers and the legislation that needs to come into force. As technology and industry continues to evolve the panel will look to what the future may hold in terms of challenges and opportunities.

Join us and our fraud experts as we discuss the latest trends and developments in Managing Digital Fraud on 21 November in London.

The Matter of (Digital) Trust

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Trust is defined by the Cambridge Dictionary as “the belief that you can trust someone or something”. Trust is at the heart of fruitful relationships – both personal and professional – for both the physical and digital worlds.

In the physical world, trust is created through security, effective process and reputation. In the digital world we need to match the levels of trust that thousands of years of human civilisation has created to maintain a safe and prosperous society.

As we move more of our daily lives into the digital realm, we need to ensure that the trust anchors we have developed for our physical lives are replicated, and in some cases improved for digital interactions. This can be a challenging task and as digital transformation is accelerating at an incredible rate across the globe, the question of how we establish digital trust is one of the fundamental ones of our generation.

How do we prove who we are?

How do we trust the authenticity of digital services?

Is this email or message really coming from my bank or government?

How do I know that my personal information will be protected when I provide it as part of a contract with a digital service provider?

These are but a few of the essential questions that are being asked of digital services.

Running an analyst and consulting company that specialises in the interconnected technology areas of identity verification, digital identity, authentication, biometrics, and digital fraud, I have been observing the developments in digital trust for well over a decade. There are plenty of positives that governments, business operators, privacy advocates and technology standards bodies have already achieved in establishing the building blocks of digital trust. But as we plan for next generation technology in the shape of open banking, decentralised identity and finance, and grapple with defining the Metaverse and Web3, there is plenty more that the industry must plan for.

We will get a chance to discuss the matter of (digital) trust at Goode Intelligence’s latest physical conference and exhibition – Digital Trust World 2022. Digital Trust World 2022 builds on the success of the inaugural 2021 event to provide a platform for the world’s leading authorities in Digital Trust to drive the conversations around how we can effectively develop trust in the digital world, alongside our thought leadership expertise in the digital trust economy.

Taking place on Monday 21st November 2022 in London, Digital Trust World 2022 develops a narrative built around the four essential components of digital trust:

  • Digital Onboarding (Identity Verification)
  • Digital Identity
  • Authentication & Privacy
  • Digital Fraud Management

Each of the four sessions are interconnected and take delegates on a typical user journey, be it a citizen or a consumer, from onboarding (identity verification/proofing), to identity issuance and management, to authentication & privacy measures, and then through to fraud management (digital fraud).

This ground-breaking event brings together leading technology providers with business decision makers, investors and technology integrators who have a strong interest in the latest innovations for a global conference with keynotes, presentations, industry-led moderated panels, round-tables and interviews.

I hope you can join us in London on 21 November 2022.

Register to attend.

Thank you

Alan